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Hard Rock Hotel London, London
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Key details
About the Hotel
1 Great Cumberland Place,
London,
United Kingdom,
W1H 7DL,
Greater London
The 3-star Hotel NH Ciudad de Valencia features comfortable accommodations in a central location. This hotel includes various amenities tailored for both leisure and business travelers. It is situated near popular attractions and offers easy access to public transportation.
Location
Located in Westminster Borough, Hard Rock Hotel London places guests within walking distance of key attractions like Hyde Park and Buckingham Palace. The hotel is conveniently situated near public transport options, including buses and underground stations, making it easy to explore the city. Local areas like Marylebone and the Science Museum are also just a short distance away.
Rooms
Rooms at Hard Rock Hotel London include a mix of classic and modern decor, providing a comfortable stay for guests. Each room features amenities such as free Wi-Fi, a digital TV, and USB charging outlets. The Rock Royalty rooms offer additional perks like a personal concierge and complimentary minibar.
Eat & Drink
Dining at Hard Rock Hotel London offers a range of culinary experiences with vibrant dishes, including favorites like Baby Back BBQ Ribs and a special brunch menu. Guests can choose from a selection of gastronomic delights and enjoy cocktails in the hotel bars. In-room dining is also available, delivering meals directly to guest rooms.
Leisure & Business
The leisure facilities at Hard Rock Hotel London include a cutting-edge gym for fitness enthusiasts and a Rock Spa for relaxation. For business travelers, the hotel provides flexible meeting spaces equipped with advanced technology. Guests can also enjoy a range of lifestyle amenities designed to enhance their stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Unique Experience!
The guitar borrowing feature added a fun and unique element to our stay, allowing us to enjoy music right in our room.view full review
Delicious Breakfast!
The breakfast buffet was fantastic, with a wide variety of options that made the kids extremely happy and started our day off right.view full review
Room Upgrade Joy!
We were thrilled to be upgraded to the Rock Royalty suite, which was spacious and beautifully designed, making our stay even more special.view full review
Stylish Decor!
The lobby and common areas were beautifully decorated with memorabilia, creating a stylish and inviting atmosphere around the hotel.view full review
General
Non-smoking property
Free internet access
Paid parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Elevator
Currency exchange
Ice machine
Sports & Fitness
Exercise gym
Services
Valet parking
24-hour room service
Laundry
Dry cleaning
Stores/Commercial services
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Business center
Meeting/ Banquet facilities
Children
Babysitting/Child services
Room features
Wi-Fi in rooms
Air conditioning
Heating
In-room safe
Mini-bar
Tea and coffee facilities
Ironing facilities
Media
Cable/ Satellite television
Telephone
Show more
Location
1 Great Cumberland Place,
London,
United Kingdom,
W1H 7DL,
Greater London
Map view
street view
1 Great Cumberland Place,
London,
United Kingdom,
W1H 7DL,
Greater London
City landmarks
Museums
The British Museum
1.4
mi
Garden
Buckingham Palace
1.5
mi
Parks
Hyde Park
4200 ft
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.8
mi
Square
Trafalgar Square
1.4
mi
Museums
Victoria and Albert Museum
1.3
mi
Museums
National Gallery
1.4
mi
Marylebone Rd
Madame Tussauds London
1.8
mi
Museums
Science Museum
1.3
mi
Oxford Street
Oxford Street
1.1
mi
Great Central House
Marylebone Tube
3700 ft
Museums
Natural History Museum
1.4
mi
Gallery
Wallace Collection
2400 ft
Church
Westminster Abbey
1.7
mi
Elizabeth Tower - Houses of Parliament
Big Ben
1.7
mi
87-135 Brompton Rd
Harrods
1.2
mi
Square
Piccadilly Circus
1.3
mi
Museums
Apsley House
5000 ft
Art object
Sherlock Holmes Museum
1.3
mi
Park Lane
Marble Arch Tube
2500 ft
Clive Steps
Churchill War Rooms
1.5
mi
Zoo
ZSL London Zoo
1.5
mi
Palace
St James's Park
1.3
mi
Palace
Kensington Palace
1.4
mi
1 Apsley Way Piccadilly
Wellington Arch
1.1
mi
Parks
Kensington Gardens
1.4
mi
Museums
Royal Academy of Arts
1.0
mi
Mosque
Regent's Park
1.9
mi
Nearby
400 Oxford St
Selfridges London
1700 ft
Restaurants
Spaghetti House
300 ft
12 Woodstock Street
The Brasserie at The Cumberland
0 ft
Marble Arch Great Cumberland Place
Hard Rock Cafe
200 ft
Oxford Street Great Cumberland Place
Nirvana Bar
700 ft
2 Wallenberg Place Montcalm Hotel Marble Arch
The Deli at Amba Hotel Marble Arch
200 ft
Bryanston Street Amba Hotel Marble Arch
Zaman
600 ft
Old Quebec Street The Sportsman Casino
The Grazing Goat
1100 ft
6 New Quebec Street
Pizza Hut
600 ft
523 Oxford Street W1c 2qj
Sisu
500 ft
535 Oxford Street
Daisy Green of Portman Village
700 ft
20 Seymour Street
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great facilities
Centrally located
Issues with heating system
Limited dining options
7.6/10
Very good
Rooms
7.7
Location
8.9
Service
8.1
Dining
7.2
Guest reviews
7.6/10
based on 16 review
8.3
8.3/10based on 4018 review
Timothy
United States of America,
April
2024
7.0/10
I had a mixed experience at this hotel. The rooms were spacious and clean, but the heating system was broken. The staff provided good service, although it seemed to depend on being a preferred customer. The location was convenient, right next to a tube station, but the dining options were limited. Overall, decent value for money but with some drawbacks.
Rooms
7.0
The rooms were spacious and clean, although the heating system was broken.
Service
7.0
The staff provided good service, but it felt like it varied based on being a preferred customer.
Location
8.0
The location was convenient, right next to a tube station.
Dining
6.0
The dining options were limited.
Facilities
Roland
United Kingdom,
March
2024
8.6/10
I had a wonderful stay at this hotel. The rooms were clean and cozy, and the staff was incredibly friendly and accommodating. The location was superb, right over Marble Arch, offering easy access to transport links. The dining experience was delightful with a lovely selection of homemade products. However, the price seemed a bit high for what was offered.
Rooms
9.0
I loved my room with a view over Marble Arch; the bed was so comfy.
Service
9.0
The staff was amazing, always happy to help with any request. I received top-notch service during my stay.
Location
9.0
The hotel is perfectly located over a tube station, making it very convenient to explore Greater London.
Dining
8.0
I enjoyed the dining experience with tasty homemade products.
Facilities
8.0
The hotel offers great facilities to make your stay comfortable and convenient.
Fred
United States of America,
February
2024
8.2/10
My stay at the hotel was simply amazing! A perfect location right by Marble Arch, comfy rooms but a bit of an issue with the AC, and superb service from the staff. However, the dining options were somewhat lacking. The facilities were great overall!
Rooms
8.0
The room with a view of Marble Arch was clean and cozy, but the AC was not functioning properly.
Service
9.0
The staff members were all fantastic and more than willing to help with any request.
Location
9.0
The hotel is conveniently located above a tube station, making it a breeze to explore Greater London on foot or by taxi.
Dining
7.0
The dining experience was okay, with some coffee and live music, but could use a bit more variety in the breakfast options.
Facilities
8.0
The facilities were nice, but it could be better if they offered more services.
John
United Kingdom,
January
2024
8.2/10
The hotel is in a prime location, centrally located to all the sights in London and right over a tube station for easy access. The rooms are cozy with a king bed and quirky accessories, but the AC was not functioning well. The service is top-notch with staff always eager to assist, although preferred customers seemed to receive slightly better treatment. The dining experience offers live music and a choice of tea or coffee, but lacked variety in bread options. The facilities are well-maintained with convenient services like room service and valet parking, making it a comfortable stay with some room for improvement in room amenities.
Rooms
7.0
The rooms are cozy with a king bed and quirky accessories, but the AC was not functioning well.
Service
9.0
The staff are very friendly and willing to provide the best service to their abilities.
Location
10.0
The hotel is centrally located to all the sights in London and right over a tube station for easy access.
Dining
7.0
The dining experience offers live music and a choice of tea or coffee, but lacked variety in bread options.
Facilities
8.0
The facilities are well-maintained with convenient services like room service and valet parking.
Robert
United Kingdom,
December
2023
7.4/10
I had a mixed experience at this hotel. The location was superb, right over a tube station which made getting around easy, but the room had some issues with the heating system and lack of twin beds. The service depended on whether you were a preferred customer or not. The dining with included tea or coffee was a nice touch, but the proximity to popular tourist attractions was lacking.
Rooms
7.0
The room had some issues with the heating system and didn't have twin beds.
Service
7.0
The service varied depending on whether you were a preferred customer or not, but overall they were friendly.
Location
8.0
The hotel's location over a tube station was great for easy access, but it was a bit away from popular tourist attractions.
Dining
8.0
The dining experience with included tea or coffee was pleasant.
Facilities
7.0
The facilities were decent overall, but nothing exceptional was offered.
Alan
United Kingdom,
October
2023
7.8/10
The hotel is in a prime location, conveniently close to a tube station and right next to Hyde Park. The rooms offer a view over Marble Arch and free water, although there were some issues with the heating system. The service was friendly and accommodating, especially for preferred customers. Dining included live music and tea or coffee, making for an enjoyable experience. However, the seasoned fries were not as world-famous as expected. The facilities were well-maintained with various amenities available.
Rooms
7.0
The rooms with a view over Marble Arch are cozy and come with complimentary water, but there were occasional issues with the heating system.
Service
8.0
The staff provided friendly service, although there seemed to be preferential treatment for certain guests.
Location
9.0
The hotel's location right next to Hyde Park and over a tube station offers great convenience and easy access to transport links.
Dining
7.0
The dining experience was pleasant with the option of tea or coffee and live music, although the world-famous seasoned fries fell short of expectations.
Facilities
8.0
The hotel facilities were well-maintained, providing various services to enhance the overall stay.
John
United Kingdom,
September
2023
7.6/10
The hotel has some quirks but offers a pleasant stay with amazing views of the park. The service is top-notch but can be inconsistent at times. The prime location is a major plus, especially for sightseeing, but comes with a premium price tag.
Rooms
7.0
The rooms come with a broken heating system and quirky accessories, but offer a nice park view.
Service
8.0
The staff is usually very friendly and provides good service, although it can vary depending on your status as a preferred customer.
Location
9.0
The hotel is conveniently located over a tube station, making it easy to access all the sights in London.
Dining
7.0
The dining options include tea or coffee and occasional live music, providing a cozy atmosphere.
Facilities
7.0
The hotel offers adequate facilities like room service and laundry, but with some room for improvement.
Charles
United States of America,
August
2023
9.0/10
This hotel is truly a gem! It’s centrally located in Greater London, right over a convenient tube station, making it super easy to get around the city. The rooms are lovely, with a cozy king bed, but unfortunately, the AC wasn’t working during my stay. The power shower was a standout feature, though. The hotel staff, especially some members who seemed to have favorite customers, went above and beyond to assist with any request, enhancing my overall experience. The dining experience was delightful, offering Indian dishes and even live music, and the facilities were top-notch. However, the price might not fully align with the overall value received.
Rooms
8.0
The rooms were cozy with a king bed and a fantastic power shower, but the AC wasn't functioning during my stay.
Service
9.0
Location
10.0
The location couldn't be better, right over a tube station in the heart of Greater London, close to everything you'd want to visit, including the vibrant Oxford Street shopping area and Marble Arch tube.
Dining
9.0
The dining experience was superb, offering Indian dishes along with live music. A perfect way to enjoy a meal.
Facilities
9.0
The hotel's facilities were outstanding, providing everything from room service to valet parking, ensuring a comfortable stay.
Andy
United Kingdom,
August
2023
7.2/10
My stay at the hotel was a mix of positive and negative experiences. The rooms had great facilities but were not without issues like a broken heating system and non-functioning AC. The service, while generally good, had some inconsistencies. The location was convenient being centrally located with easy access to transportation, but the dining options left something to be desired.
Rooms
7.0
Service
7.0
The staff was generally friendly, but the service was better for preferred customers.
Location
8.0
The hotel is centrally located with easy access to transportation, which was convenient for exploring the city.
Dining
6.0
The dining options were limited, and the overall experience was average.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay.
Great facilities
Issues with heating system
Moses
United States of America,
July
2023
8.0/10
I had a mixed experience at the hotel. It's great for its comfortable and spacious rooms with a view over Marble Arch, but lacked twin bed options for more flexibility. The location right at Marble Arch is a definite plus, but the price could be more reasonable considering the facilities offered.
Rooms
8.0
The rooms were on the larger size with barely any space to store clothing, but had a lovely view over Marble Arch.
Service
9.0
The staff were all amazing and only too happy to help with any request, enhancing the services provided.
Location
9.0
The hotel is right at Marble Arch, which is convenient for accessing the center of Greater London.
Dining
7.0
The dining experience was enjoyable, especially with homemade sausages, but missing specific details like live music or tea and coffee as stated.
Facilities
7.0
The hotel has various facilities available, although a few enhancements could be made to improve the overall experience.
Lauren
United States of America,
July
2023
8.6/10
I had a delightful stay at this hotel. The rooms were spacious, with a lovely view of Marble Arch and a comfortable king-size bed. The service was exceptional; all the staff members were amazing and more than willing to assist with any request. The location was perfect, right beside the tube, making it incredibly convenient to explore Greater London. The dining experience was enjoyable, with a variety of Asian dishes and live music. The facilities were top-notch, offering everything I needed for a pleasant stay.
Rooms
9.0
The rooms were spacious and cozy, with a view of Marble Arch and a large king-size bed.
Service
8.0
The staff members were all fantastic and ready to help. However, the service could be inconsistent if you weren't a preferred customer.
Location
10.0
The hotel's location was superb, right beside the Underground Marble Arch station and in the heart of the vibrant Oxford Street shopping area.
Dining
7.0
I enjoyed the dining experience with a great selection of Asian dishes and live music entertainment.
Facilities
9.0
The hotel facilities were excellent, offering room service, dry cleaning, 24-hour room service, and more to cater to all my needs.
Allan
United Kingdom,
July
2023
7.4/10
I had a mixed experience at this hotel. The rooms were interesting with quirky accessories but had a broken heating system and lacked storage space. The service was good overall, especially if you were considered a favorite customer. The location was excellent, right over a tube station and close to Marble Arch. The dining options were varied, including organic fruits. The facilities were adequate but could be improved.
Rooms
6.0
The rooms had quirky accessories but suffered from a broken heating system and limited clothing storage space.
Service
7.0
The service was good overall, especially for preferred customers.
Location
9.0
The hotel is in a prime location, right over a tube station and close to Marble Arch.
Dining
8.0
The dining experience was enjoyable, with a variety of options including organic fruits.
Facilities
7.0
The facilities were adequate but could be improved.
Mark
United States of America,
June
2023
8.2/10
The hotel offers a stunning view of Marble Arch, spacious rooms with king-size beds, and amazing service from the staff. However, the location lacks natural light and the dining options are limited.
Rooms
9.0
I loved waking up to the view of Marble Arch from my room. The king-size bed was incredibly comfortable.
Service
9.0
The staff members were all amazing and always ready to help with any request.
Location
8.0
Being right over a tube station made it so convenient to explore Greater London, but I wished there was more natural light in the area.
Dining
7.0
The dining experience was decent, but I felt the options were a bit limited.
Facilities
8.0
The hotel offered great room service and convenient valet parking options.
Great service
Limited dining
Alex
United Kingdom,
May
2023
8.2/10
The hotel is situated in the heart of Greater London, conveniently located above a tube station for easy access. The rooms are cozy and comfortable, providing a view over Hyde Park. The service is exceptional, with the staff always eager to assist. However, non-preferred customers may not receive the same level of attention. The dining experience offers globally inspired dishes with the option for tea or coffee. Overall, a pleasant stay with great value for money.
Rooms
8.0
The rooms are cozy and comfortable, offering a view over Hyde Park.
Service
9.0
The service is exceptional, with the staff always eager to assist, though non-preferred customers may not receive the same level of attention.
Location
9.0
The hotel is at the center of Greater London, conveniently above a tube station for easy access.
Dining
7.0
The dining experience offers globally inspired dishes with the option for tea or coffee.
Facilities
8.0
The hotel offers a range of facilities to make your stay comfortable and convenient.
Dave
United Kingdom,
May
2023
7.4/10
The hotel offers cozy rooms with quirky accessories and larger size beds. The service is friendly and attentive, although there is room for improvement in offering additional services. It is conveniently located over a tube station, making it easy to explore Greater London. The dining experience includes regional products and tea or coffee. Overall, the facilities are satisfactory, catering to basic needs.
Rooms
8.0
The rooms are spacious with comfy beds and quirky accessories.
Service
7.0
The staff is friendly and provides good service to their abilities.
Location
9.0
The hotel is centrally located over a tube station, providing great access to all theatres in a fantastic area.
Dining
7.0
The dining includes regional products and a selection of tea or coffee.
Facilities
6.0
The facilities meet basic needs but could offer more amenities.